Business Telecoms Specialists

Smarter comms.
Seamless
operations.

Fenix Solutions modernises the way your business communicates — replacing outdated infrastructure with agile, cloud-first systems that give your teams the tools to work faster, smarter, and without interruption.

Performance at a glance
Trusted by UK businesses
99.99%
Uptime SLA
<4hr
Support response
50+
UK businesses
10k+
Active users
SH
MK
TW
JB
Rated 5 stars by our clients
across the UK
Works with
What we do

Complete telecoms,
one trusted partner

From cloud phone systems to full-fibre broadband — we design, deploy, and manage every layer of your business communications.

Talk to an expert
01

Cloud Phone Systems

Replace legacy hardware with a fully hosted VoIP platform. Desk phones, mobiles, and browser calls all on one number, managed from a single dashboard.

02

Microsoft Teams Integration

Turn Teams into your complete telephony solution. Direct Routing and Operator Connect bring your phone lines directly into Teams — no extra apps required.

03

Leased Lines & Full Fibre

Symmetrical, uncontended internet with guaranteed speeds. We source from 40+ carriers to find the fastest, most reliable connection for your site.

04

SIP Trunks & Numbers

Modern SIP trunking replaces costly ISDN lines with flexible, scalable connections. Keep your existing numbers or expand with a national presence across the UK.

05

Call Analytics & Recording

Real-time dashboards, call recording, and missed-call alerts. Gain full visibility of how your team communicates — and where to improve.

06

Multi-Site & Remote Teams

One number, one extension plan — across all your offices and home workers. Auto-attendants, call groups, and hunt lists built around how you work.

Built for efficiency

Technology that works as hard as your team

Modern business communications shouldn't slow you down. We build systems that eliminate friction, reduce downtime, and keep every member of your organisation connected — wherever they are.

Zero disruption migration. We handle the full transition — porting numbers, configuring systems, and training your team without a single missed call.

Scales with your business. Add users, sites, or features instantly. No hardware orders, no engineer visits, no waiting weeks for capacity.

Fully managed, end to end. From initial design through to day-to-day support, we own every aspect of your telecoms so you don't have to.

One point of contact. A dedicated account manager who knows your setup and responds — not a ticket queue.

99.99%
Platform uptime SLA
Carrier-grade infrastructure with dual data centres and automatic failover built in as standard.
Always-on support
UK engineers available 24/7. Average response time under 4 hours, guaranteed.
Instant scalability
Add or remove users and features in minutes. No hardware. No delays.
Full visibility
Live dashboards, call analytics, and reporting across every user and site.
Telecoms spend

Understand your telecoms costs

Get a clear picture of what your current setup costs and what a modern, fully managed solution from Fenix Solutions could look like for your business.

Transparent, all-inclusive pricing. One fixed monthly fee — no line rental surprises, no hidden charges.

We'll manage your transition. Including contribution towards early termination fees on existing contracts.

Hardware included on 36-month plans. Desk phones, headsets, and on-site installation at no extra cost.

Cost Comparison Tool
Adjust the sliders to match your current setup
Number of Users 15
Current Monthly Bill £450/mo
Monthly Call Minutes 2,000 min
Current Provider Type
Your estimated figures
Current / mo
£450
before VAT
Fenix / mo
£198
estimated
Monthly difference
£252
per month
Annual difference
£3,024
per year
Current spend 56% lower with Fenix
Why Fenix Solutions

A partner you can rely on, completely

01

UK engineers, not a call centre

Every support ticket handled by a UK-based engineer. No offshore triage, no bots — just fast, knowledgeable help when you need it.

02

Carrier-grade redundancy, built in

Dual data centres, diverse fibre routes, and automatic failover as standard. We're engineered never to let you down.

03

One invoice, everything included

No separate line charges, no per-minute surprises, no minimum spend clauses. One clean monthly bill, all channels covered.

04

End-to-end migration, zero downtime

We port your numbers, configure your systems, and train your people — staying on-site until everything runs perfectly.

99.99%
UPTIME — 12-MONTH ROLLING AVERAGE
<4hr
Support SLA
2× DC
Redundancy
ISO
27001
Client stories

What our customers say

"Fenix handled the entire migration across our three sites without us missing a single call. The system is faster, more flexible, and the support team is second to none."

SH
Sarah Holbrook
Operations Director, Holbrook Legal

"Teams integration transformed how we work. One number, wherever we are — office or home. We haven't had a single outage in 18 months. The reliability is extraordinary."

MK
Marcus Keller
IT Manager, Keller & Partners

"Refreshing to deal with a provider that actually picks up the phone. We had a porting issue and they had an engineer on it within 20 minutes. You won't get that from BT."

TW
Tracy Wills
Finance Director, Wills Construction

Ready to upgrade your
business communications?

Talk to one of our specialists today. No hard sell, no jargon — just an honest conversation about what's right for your business.