Let us help you
right now
We can fix your computer without visiting your home. Just download our connection tool, run it, and read us the 9-digit code on screen. That is all you need to do.
What to do once it is open
1
Open the app or downloaded file
On Windows, double-click SplashtopSOS.exe. On Mac or mobile, open the app you just downloaded. Nothing needs installing on Windows.
2
Read us the 9-digit code
A big number will appear on your screen. Just read it out to us over the phone — that is all we need to connect.
3
Sit back and relax
We will connect to your device and sort the problem while you watch. You are in full control and can disconnect at any moment.
Need help getting started?Call us and we will walk you through it step by step.
01274 905724